Refund policy

Every piece at Lucky Devil Merch Co is printed or embroidered on demand, just for you. Because of that, we can't accept returns or exchanges for buyer's remorse or the wrong size, so please check the size chart on each product page before you order.

Damaged, defective, or wrong item?

If your order arrives damaged, misprinted, defective, or isn't what you ordered, we'll make it right with a free replacement or a full refund. Just email us at hello@devilmerch.com within 30 days of delivery with your order number and a photo of the issue. No need to send the item back.

Lost packages

If tracking shows your order as delivered but you can't find it, or it's been stuck in transit, email us and we'll work with you and the carrier to sort it out. We're not responsible for packages lost because of an incorrect address entered at checkout, but we'll help you get a reshipment at cost.

Cancellations

Orders go into production quickly. If you need to cancel or change your order, email us within 2 hours of placing it and we'll do our best. Once production starts, we can't cancel.